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1. #OUTLOOK FOR MAC SEARCH NOT WORKING SIERRA OUTLOOK 2016 INSTALL#
2. #OUTLOOK FOR MAC SEARCH NOT WORKING SIERRA OUTLOOK 2016 PRO#

Choose Apple menu > System Preferences, then click Spotlight.ģ. Please note once you have completed steps 1-7, right click on Outlook on the dock to quit and relaunch then reindex Outlook by doing the following:ġ.

#OUTLOOK FOR MAC SEARCH NOT WORKING SIERRA OUTLOOK 2016 INSTALL#

Also, in outlook click on Help at the top menu, then Outlook Support – MFST support responded by messaging within the Outlook program (the responsive shows up in the lower right corner of Outlook when they respond.ġ) Download the latest Production Release by following the instructions in this link: Ģ) Quit all Office apps (Word, Excel, PowerPoint, OneNote, & Outlook)ģ) Go into Applications folder and drag each of these apps to the trashĥ) Open Keychain app and search for ADAL and delete all MicrosoftOffice15 keysĦ) Install the Office version that your downloaded in step 1ħ) Open Outlook first and input password(s) for email account(s) I do not see a list however that identifies my current profile and I do not know what is meant by "delete it with ""-" button? Help would be appreciated here. I can find the Outlook Profile Manager under Shared Support. In the instructions above from I do not understand all of the instructions listed. I tried this but when I dragged the MacIntosh HD icon over to Privacy it would not stick. Wait at least an hour before searching in Outlook for Mac.Once added, remove the drive immediately and Spotlight will re-index the drive. Drag your Macintosh HD to the Privacy tab.Choose Apple menu > System Preferences, then click Spotlight.Thanks for contacting Outlook for Mac Support, my name is Saleem and I will be assisting you today.Ĭan you please perform these steps to reindex your search and let us know if it helps: Microsoft Outlook support said to do the following: Not particularly happy with this solution but will post updates if it works. Just something to try because it has worked for others in the past. They haven't confirmed that this will indeed fix the problem. I'm wondering if Migration Assistant just copied the High Sierra mdimporter as-is (how would it know that a new one is required) if the Microsoft Office updating tool just figures that if we're running on Mojave, the mdimporter must be current.Ĭurrent Microsoft Outlook suggested solution is to un-install and re-install Office 2016. I compared the Outlook spotlight mdimporter on the Mojave machine with the High Sierra machine and they appear to be the same. You'll see a non-zero value (this includes items other than emails). On Mojave, open Terminal and type the same thing and you will receive "0" Mdfind -count "kMDItemKind" = "olk15_message"Īfter a few seconds, you'll see the number of matching items. I've confirmed this by using the bash commands mdls and mdfind. This is why Spotlight will still see the email file but Mac Outlook 2016 (which must be looking for "olk15_message") does not. Here is a link for a more detailed accounting of what I've found: īasically, I've tracked the problem down to a Spotlight meta-data attribute that is being set incorrectly: kMDItemKind is being set to "Document" in Mojave and "olk15_message" in High Sierra. Content Source: Outlook/OutlookExperts/outlook-for-mac/useful-tools.md.Content: Outlook for Mac support tools.It is required for ➟ GitHub issue linking. Question: has Microsoft tested this workaround with Mac Outlook 2016 or only with Mac Outlook 2019? I thought about upgrading to Office 2019 but don't want to deal with a new list of incompatibilities between 2019 and Mojave. Deleting individual files/folders in ~/Library feels risky - what if this causes the Mac not to boot? Reluctant to try uninstalling Mac Office 2016 and re-installing because Microsoft does not provide an uninstaller tool.Tried using "Rebuild" on a folder in Outlook as suggested in a forum post - waiting for indexing to completed.Used "Outlook Profile Manager" to create a "new" profile and re-created email accounts from scratch (imap accounts, if that matters).Tried "mdimport -L" to confirm that there is only 1 Outlook importer.Tried workaround suggested above (dragging profile to Privacy tab and then removing it.and waiting for indexing to complete).Curiously, macOS Spotlight will show email search results but not Mac Outlook. Running Mac Outlook 2016 (version 16.16.12) and "No Results" is shown when trying to search for emails.

#OUTLOOK FOR MAC SEARCH NOT WORKING SIERRA OUTLOOK 2016 PRO#

Upgraded from Macbook Pro (late 2016) running High Sierra to Macbook Pro (2019) running Mojave 10.14.5 using Migration Assistant and Target Disk Mode (on old Mac).